Learner satisfaction and learning is currently a significant topic in online instruction and learning. According to Blignaut and Trollip (2003), there are six types of response for the online instructors providing formative feedback in online courses. These six response types include: Administrative, Affective, Other, Corrective, Informative, and Socratic. The first three types involve no academic content while the last three types are related to academic content in the online course. Each type serves a different purpose for online instruction and learning. This study is designed to validate how the author’s use of these six response types for providing formative feedback affected learner satisfaction and online learning in an online graduate class at a midwestern university in the United States in the fall semester of 2008. Results indicated that all six response types are required to ensure maximum online learner satisfaction and effective online learning although each has its different instructional focus. The findings have implications for other online courses in different subjects in the future.
|Keywords:||Online Formative Feedback|
Associate Professor, Instructional Technology Program, Department of Educational Leadership, Southern Illinois University Edwardsville, Edwardsville, IL, USA
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